Dematic Launches New AGV to Take High-Bay Automation to the Next Level

Dematic, a global leader in supply chain automation, has expanded its Automated Guided Vehicle (AGV) portfolio with the launch of the new Reach Truck Series (RTS) 120. Designed for high-bay, single-selective racking environments, the RTS 120 combines proven reach truck functionality with the benefits of driverless automation. It delivers consistent high-bay handling with precision and safety, making it a versatile solution for both new facilities and existing sites.

Unlike many automation technologies that require purpose-built layouts, Dematic’s newest AGV has been engineered to work within new and existing racking and warehouse designs. This flexibility allows businesses to integrate automation into current operations without major infrastructure changes, reducing time to value and lowering upfront investment costs. For operations already using manual reach trucks, the RTS 120 provides a direct path to automation without disrupting existing workflows.

Available in several models, the RTS 120 introduces an important addition to the Dematic AGV range. The new models leverage the same core Dematic AGV technology platform, ensuring consistency, reliability, and ease of integration. With capacities up to 1,200 kg and reach heights up to 10 metres, the AGV brings a new level of precision to high-bay racking, operating safely and reliably in spaces where manual forklifts typically face greater risk of error and damage.

Manufactured and supported in Australia, the RTS 120 is backed by Dematic’s locally developed software and deep engineering expertise. This ensures responsive support, streamlined upgrades, and close alignment with regional customer needs.

“The robust design of the RTS 120 means it can operate reliably in high-bay environments where precision is critical, all while providing advanced safety features that minimise rack and product damage,” says Tony Raggio, General Manager Sales – Mobile Automation ANZ Dematic. “By integrating directly with warehouse management and control systems, the RTS 120 brings reach truck automation into the mainstream, providing businesses with the flexibility to scale and adapt as their operations evolve.”

Safety and predictability are key design principles of the RTS 120. Its advanced laser-guided navigation ensures precise positioning and smooth handling, while enhancing operator and facility safety. With travel speeds of up to 1.7 metres per second and compatibility across ambient, chilled, and freezer environments, these AGVs maintain performance in even the most demanding warehouse conditions.

The AGVs integrate seamlessly with Dematic’s MANAGE+ AGV Warehouse Control Software (WCS), which connects with existing warehouse management and control systems. This end-to-end visibility allows businesses to coordinate AGV operations with other automated assets, including palletisers, pallet shuttles, and robotic picking cells, unlocking opportunities for predictive logistics and data-driven optimisation.

“The RTS 120 represents a step change for customers who want to automate reach truck tasks without a complete redesign of their site,” adds Raggio. “It delivers tangible benefits like reducing labour requirements, improving safety, and achieving strong ROI, while laying the foundation for resilient and agile logistics, where businesses can use real-time data to make smarter, faster supply chain decisions.”

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