Shippit Expands Capabilities with Smart Delivery Orchestration Platform
AI-powered NowGo by Shippit is already used to power over 30 million annual deliveries and thousands of drivers nationwide
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Shippit, the industry-defining eCommerce platform that powers hundreds of millions of orders for over 4,000 retailers, has today launched NowGo by Shippit, a powerful new last-mile delivery orchestration solution for businesses that run complex, time-sensitive delivery operations and services.
The launch comes as businesses that operate private or contracted fleets face increasing challenges, such as rising costs, driver shortages and escalating competitive pressures and tighter regulations. NowGo by Shippit customers have improved fleet efficiency by 12% and fleet utilisation by 15%, and reduced fuel consumption, driver downtime and the number of KMs delivery vehicles spend on roads.
The solution, which has been built on an AI-first foundation following Shippit’s acquisition of Premonition in 2022, is powered by a proprietary algorithm developed by Australian engineers. This capability sets NowGo by Shippit apart as the only Australian-based last-mile orchestration solution that does not rely on common third party route optimisation services.
Already powering category-leading brands like Reece, Mitre 10, Healius Pathology and News Corp, NowGo by Shippit is ideally suited for businesses with complex, specialised and highly-regulated delivery needs such as trade supply, furniture retailers, healthcare and pharmaceuticals, and food and beverages.
As normalised by Uber and Amazon, precision and reliability are paramount to building consumer trust in today's competitive landscape. NowGo by Shippit is built for scale and has proven to increase the reliability of delivery operations substantially, even in the toughest last-mile conditions. With the increased frequency of natural disasters, fluctuations in consumer demand and constantly changing traffic conditions, NowGo by Shippit adapts to unplanned events in real-time, building resilience and ensuring businesses can deliver reliably regardless of the conditions.
NowGo by Shippit is already powering over 30 million annual deliveries nationwide and is used by thousands of drivers every day. The launch signals the next stage of growth for Shippit as it seeks to drive the next stage of innovation in the local commerce space and help both B2B and B2C customers turn delivery into a growth engine rather than a cost center.
Rob Hango-Zada, Co-Founder and Joint-CEO of Shippit
“The last mile has never been more competitive or had a greater impact on business’ bottom line than today. While retailers have embraced outsourced carrier delivery, there’s a vast market for last mile delivery run by in-house operated fleets,” commented Rob Hango-Zada, Co-Founder and Joint-CEO of Shippit. “Incumbent solutions offer basic routing but don’t flex with the needs of a business’ workflow and can’t handle specialised and unique requirements; from time- and temperature-sensitive pathology samples to time-critical materials for a construction project.
“Today is the culmination of a long-established vision, and years of innovation, research and development since we acquired Premonition in 2022. Over the ensuing years, our Australian-based AI engineers have built something that we’re very proud to launch to market. NowGo by Shippit. It’s an incredibly important milestone for Shippit and initiates the next stage of our growth and broader strategy to dominate the local commerce space. As eCommerce reaches an inflection point, delivery networks are becoming denser and more localised - with delivery zones closer to stores and distribution centers. It’s in this last-mile space that we see a significant opportunity to use our advanced orchestration technology to improve the speed, reliability, and flexibility of deliveries, and enable fleets to become a growth engine rather than a cost–centre.”
Key features of NowGo by Shippit include:
Smarter, faster planning: Dispatchers can scenario plan and re-optimise in real time, handling even the most dynamic delivery environments with confidence and clarity.
Built for complexity: NowGo by Shippit processes massive volumes of routing data, priorities and constraints in real-time - from vehicle types and capacity to priorities and delivery windows - in a single interface, saving time-poor dispatchers hours each week.
More than just routing: NowGo by Shippit combines its powerful optimisation engine and AI-assisted dispatch with a configurable, customisable and intuitive driver app, real-time customer tracking, deep performance analytics, and is supported by a team of 200+ logistics and tech experts.
Transparency, convenience and communication: Through Uber-like tracking and communication, NowGo by Shippit reduces inbound queries, redeliveries and time on site; all of which impact bottom line profitability and business efficiency.
“Mitre 10’s Truck Tracker gives our customers live delivery updates we can rely on. With NowGo powering it, we know exactly when materials will hit the site—no more downtime waiting around and fewer contacts to our busy store customer service teams. It's a game changer for our store dispatchers and drivers that currently manage in excess of 40,000 deliveries per month," added Julian Yule, Digital IT Projects Delivery Manager, Mitre 10.
For more information, visit: https://shippit.com/products/nowgo
